Privacy Policy for oke1

1 Introduction

oke1 operates an online gaming platform at oke1.vu, offering live casino games, sports betting, slots, and eBingo to players in the Philippines. In the course of providing these services, we collect and process personal information about you.

This Privacy Policy describes how oke1 handles that information — what we collect, why we collect it, how long we keep it, and who may have access to it. It also explains your rights regarding your own data.

By registering an account and using the oke1 platform, you acknowledge that you have read this Privacy Policy and understood how your personal information is processed. If you do not agree with any part of this policy, you should not use the platform.

2 Data We Collect

oke1 collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Full legal name, date of birth, and gender (collected during registration).
• Email address and mobile number registered in your name.
• Government-issued ID documents and selfie photos submitted for KYC verification.
• Payment account details used for deposits and withdrawals, such as bank account numbers or e-wallet references linked to GCash or Maya.
• Communications sent to oke1 support, including chat transcripts and email correspondence.

Information collected automatically:

• IP address and general geographic location (city or region level).
• Device type, operating system, and browser version.
• Pages visited, session duration, and navigation patterns within the platform.
• Login timestamps and session activity logs.
• Cookie and similar tracking data as described in Section 5.

The table below summarises the main categories of personal data and the reason each category is collected:

3 How We Use Your Data

oke1 uses the personal data we collect strictly to operate and improve the platform for players in the Philippines. The specific purposes are:

• Account creation and management: Setting up your player profile, verifying your identity through KYC, and maintaining your account details.
• Transaction processing: Handling PHP deposits and withdrawals through your registered payment channels, and maintaining an accurate record of your balance and transaction history.
• Platform security: Detecting and preventing unauthorised access, fraud, money laundering, and other prohibited activity using session and device data.
• Customer support: Responding to queries, resolving disputes, and maintaining records of support interactions to improve service quality.
• Responsible gaming: Monitoring account activity for patterns that may indicate problematic gaming behaviour, and facilitating self-exclusion or limit-setting requests made through the Responsible Gaming page.
• Platform improvement: Analysing aggregate, anonymised usage data to improve features, navigation, and the overall player experience on oke1.
• Communications: Sending account-related notifications, security alerts, and — where you have opted in — information about promotions available on the Promotions page.

oke1 does not use your personal data for automated decision-making that produces significant legal effects without human review.

4 Sharing Your Data

oke1 does not sell or rent your personal data. We share it only in the following limited circumstances:

• Identity verification providers: Third-party KYC services that validate your government-issued ID and confirm that you meet the 21+ age requirement.
• Payment processors: Secure payment partners that facilitate PHP transactions through Philippine bank transfers and e-wallets. These partners process only the payment reference data necessary to complete the transaction.
• Fraud prevention and security services: Providers that help oke1 detect suspicious activity, prevent unauthorised access, and protect the integrity of player accounts.
• Legal and regulatory obligations: Where required by a lawful order from a competent Philippine authority or court, oke1 may disclose data as instructed. We will notify you of any such disclosure to the extent permitted by law.

All third-party service providers that access your personal data are bound by contractual obligations to process it only for the specific purpose for which it was shared, and to maintain appropriate security standards.

5 Cookies and Tracking

oke1 uses cookies and similar technologies to keep the platform functional and to understand how players interact with it. Cookies are small text files stored on your device by your browser.

The types of cookies used on oke1 include:

• Essential cookies: Required for basic platform functions such as maintaining your login session and remembering your language preference. These cannot be disabled without breaking core functionality.
• Analytics cookies: Used to collect anonymised data on page visits, session durations, and feature usage. This helps oke1 identify which areas of the platform work well and which need improvement.
• Security cookies: Help detect fraudulent activity and protect against automated attacks such as credential stuffing and bot-driven account takeovers.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing oke1, but it may affect analytics accuracy and some personalisation features.

6 Data Security

oke1 applies a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or loss:

• SSL/TLS encryption on all data in transit between your device and oke1 servers.
• OTP-based authentication required at login and for sensitive account actions.
• Access controls that limit which internal team members can view personal data, based on role and necessity.
• Regular security reviews of platform infrastructure and third-party integrations.
• Monitoring for unusual login patterns, access from unfamiliar devices, and other indicators of potential compromise.

No security system is completely infallible. If you suspect that your oke1 account has been accessed without your authorisation, contact our support team immediately at [email protected] so we can investigate and take appropriate action.

7 Data Retention

oke1 retains your personal data for as long as your account remains active. After account closure, we retain certain categories of data for a defined period to meet our record-keeping and audit obligations.

The general retention periods are:

• Account and identity data: Retained for the duration of the account and for a period after closure to satisfy any applicable obligations.
• Transaction records: Kept for a period sufficient to support dispute resolution, auditing, and regulatory record-keeping requirements.
• Support communications: Retained for a reasonable period to maintain service quality records and allow follow-up on unresolved queries.
• Analytics data: Aggregated and anonymised after a short period; it is no longer linked to individual players once anonymised.

Once a retention period expires, data is securely deleted or irreversibly anonymised so it can no longer be linked back to you as an individual.

8 Your Rights

As a player on oke1, you have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data oke1 holds about you at any time.
• Right to correction: If any data we hold about you is inaccurate or out of date, you can ask us to correct it.
• Right to deletion: You may request deletion of your personal data where it is no longer needed for the purposes it was collected and no legal retention obligation applies.
• Right to restrict processing: You can ask oke1 to limit how your data is used while a query or dispute is being resolved.
• Right to withdraw consent: Where data processing is based on your consent — such as receiving promotional communications — you may withdraw that consent at any time without affecting your account.

To exercise any of these rights, contact the oke1 support team at [email protected] with your request. We will respond within a reasonable timeframe and may need to verify your identity before acting on the request.

9 Minors

oke1 is strictly for players who are 21 years of age or older. We do not knowingly collect personal data from individuals under this age. Age is verified as part of the KYC process before an account is activated for real-money play.

If we become aware that personal data has been collected from a person under 21 without verification, the account will be immediately suspended and the data will be deleted in accordance with our retention policy. If you believe a minor has registered on oke1, please contact [email protected] immediately.

10 Changes to This Policy

oke1 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable requirements. When material changes are made, the "Last updated" date at the top of this page will be revised.

Where changes are significant, registered players will be notified through the email address on their account. Your continued use of the platform after an updated policy is published constitutes acceptance of the revised terms.

We recommend reviewing this page periodically so you are always aware of how your data is being handled.

11 Contact Us

If you have questions about this Privacy Policy, want to exercise a data right, or need to report a privacy concern, reach out to the oke1 support team:

You may also review our Terms & Conditions and Responsible Gaming pages for additional information about how your account is managed on oke1.